Frequently Asked Questions | Junk To Clear

Here are answers to some of our customers' most frequently asked questions. If you can’t find what you’re looking for, feel free to contact us.


How can I book a bulky item removal?


Booking a pickup with Junk To Clear is quick and easy. Simply contact us via phone, WhatsApp, or our online booking form, and we’ll arrange a convenient time for collection. Our team confirms the schedule and keeps you updated before arrival.


How much does bulky item disposal cost?


Our bulky item disposal services in Singapore are priced transparently. The cost depends on the type of items, the quantity or volume of waste, and your location. We provide clear, upfront quotes with no hidden fees, so you know the full cost before confirming.


What items can you clear?


We can clear almost anything that two people can lift and is non-hazardous, including:

  • Wood Waste – Wooden planks, pallets, termite-infested furniture.
  • Construction Waste – Debris, rubble, tiles, corrugated iron.
  • Garden Waste – Branches, soil, flower pots.
  • Furniture – Sofas, tables, mattresses, wardrobes.
  • Appliances – Fridges, washing machines, dryers, exercise equipment.
  • Storage Junk – Books, boxes, tools, tires.
  • Commercial Waste – Office furniture, drywall, windows, floorboards.

Why can’t you take hazardous materials?


We DO NOT clear hazardous items, such as:

  • ❌ Paint, solvents, oils
  • ❌ Flammable materials
  • ❌ Chemicals or toxic waste
  • ❌ Oil drums (unless empty and cut open)

⚠️ Our trucks and workers are not licensed for hazardous waste. For these materials, please contact specialized disposal services.


Do you recycle or donate?


Yes, we recycle and donate reusable items such as furniture and household goods to families in need. Non-recyclable waste is sent to NEA-authorized incineration plants.


Are you licensed for disposal services in Singapore?


Yes, Junk To Clear is a licensed and professional waste disposal Singapore company. All our employees, trucks, and processes comply with local regulations, ensuring safe and legal disposal.


Do you provide certificates of disposal for commercial clients?


Yes. We provide in-house certificates of disposal for commercial clients upon request. These certificates serve as official documentation that your bulky items have been disposed of responsibly and in compliance with regulations.


How early should I book an appointment?


Due to high demand, we recommend booking as early as possible. Once you request a quote, we’ll check availability in your area. Please provide your postal code for scheduling.


Why are appointments scheduled in one-hour slots?


Factors such as traffic and job complexity can cause delays. To ensure smooth service, our team will call you 15–30 minutes before arrival.


Can I book a service if I’m not on-site?


Yes, but someone authorized must be present when our team arrives. Our crew will call 15–30 minutes before reaching your location.


Do you offer after-hours or same-day junk disposal services?


Yes. With our 24-hour service, you can schedule a pickup for your commercial bulky items at any time, day or night. Simply contact us via phone or online booking, and we’ll work with you to arrange a convenient pickup time — including same-day service that fits your business schedule.


Can you transport items from one location to another?


Yes, if arranged when booking. Unplanned transportation requests may not be accommodated.


Why do you charge for disposal services?


Our service includes loading, clean-up, and transportation to authorized disposal sites. NEA incineration plants charge disposal fees, which we pass on at the lowest cost possible.


What equipment does your truck team have?


Each truck comes with:

✔ A team of trained professionals

✔ Gloves, toolboxes, and essential tools

✔ Trolleys or wheelbarrows when needed


We do not carry heavy machinery unless arranged in advance.


How big are your trucks?


Our standard truck dimensions:

🚛 10 ft (L) × 8 ft (W) × 5 ft (H)

🚐 Van option for apartment complexes with tight loading bays

🚛 24-ft lorries and skip tanks for larger bulky item disposal


Still Have Questions?


We’re happy to assist! Contact us at +65 6749 9510 or visit our official website.